Michigan Association of Housing Officials
Fall Seminar Agenda
October 18, 2018
8:30 am – Continental Breakfast
9:00 am – Morning Session: CODE ENFORCEMENT, THE COMMUNITY AND YOU
Presented by: Capt. Mark Fankhauser
- Situational awareness: knowing your surroundings, keeping yourself safe, de-escalation strategies and tips.
- Professional development: building trust within the community.
- Citizen outreach: programs designed to save lives, gain compliance and build rapport with citizens (GRFD smoke alarm program).
- General CPR/Medical refresher.
- Interdepartmental relations: how our work impacts the community and helps other departments.
Captain Mark Fankhauser has been a member of the City of Grand Rapids Fire Department since 2003. Currently he serves as the Station Captain for the Division Street Station. This station is located in a unique district that provides service to a diverse spectrum of occupancies and neighborhoods. As the Station Captain, his duties involve providing neighborhood and community interactions and education, fire suppression and EMS operations, community risk reduction opportunities, and department training. Mark formerly served as the department’s Emergency Medical Services coordinator, where his duties included oversight of administration, management, coordination, purchasing, licensing, technical skills evaluation and training (initial and continuing education) of Fire Department personnel and other employees of the City.
Mark maintains his State of Michigan Licensure as a Paramedic and EMS Instructor Coordinator. In addition to these State Licenses, Mark maintains his certified status as a Fire Officer III and Certified Fire Instructor II. Mark’s knowledge in designing program presentations for variously sized groups ensures that participants understand course material in a clear and concise manner while providing a humble approach towards sensitive subjects; with the ability to deliver raw emotion with others. Mark’s previous experiences includes a decade of service (Active and Reserve) with the United States Army (1988-1998), Plainfield Township Fire Department (1997-2003), Rockford Ambulance(1992-1998) and served as the Mayor and Councilmember for the City of Cedar Springs(2012-2014).
Mark is deeply engaged with the community and has a driven passion for fire prevention education as well as the education of first responders. One of Mark’s primary objectives is to enable others to gain knowledge and skills so that they may positively change the outcome in a time of crisis. Together we can change tomorrow by taking the first step today.
Noon – Lunch
1:00 pm – Afternoon Session:
Topic: Attorney General’s Consumer Protection Division
Course title: PART ONE: IDENTITY THEFT
Learn about the signs of identity theft, how to protect your personal information online and off, and what to do if you become an identity theft victim.
Course title: PART TWO: HOME REPAIR & IMPROVEMENT
Learn the telltale signs of home repair scams, unscrupulous contractors, and how to navigate the home improvement process.